What are customers looking for in a developer?
• Fair and reasonable price
• Price they quote is the price you pay
• Full understanding of what the home owner will receive in writing
• Any changes to be finalized, reviewed and signed off by both parties
a) How many jobs does the company have on-going, will that effect my time schedule?b) Poor design or changes to the scope of work can ultimately delay a project – this must be addressed by both parties in a reasonable time frame to ensure the job will be completed as close to the completion date as possible.
a) require a clear understanding from the first meeting regarding expectations/time lines- this way all parties, including the customer are accountable throughout the process.
b) make sure both parties agree on a completion plan
c) ask for a hold back on the completion payment until the project is complete. There is a fine line here regarding completion etc. Again, have everything in writing regarding expectations.